This award recognises a family business which can show evidence of outstanding practice in Retail & Wholesale and makes a positive difference to the experience being delivered to the Irish consumer.
The criteria which the judging panel will consider include the following:
- Displays ability to compete with large multinationals and international online retailers
- Demonstrates high customer service standards
- Shows loyalty to its customer base
- Displays ability to monitor and respond to customer feedback
- Shows innovative marketing and sales activity both online and offline
- Evidence of the quality of the goods provided
- Evidence of achievements
This category is open to micro, small, medium and large companies. Judging will be assessed in the context of the size and resources of the business.